Over two decades at Desjardins Insurance, Robin gained skills and a commitment to service. Combined with a vision, these assets inspired him to found his own firm. Robin is the embodiment of passion. By listening to people and being genuinely concerned for their well-being, he succeeds in getting the best for his customers and his team. His dream of spending every day guiding the firm and his people has become a reality.

“Early in my career, I found a passion for group insurance and contact with customers. That lit a fire that is still burning 20 years later. “

Sylvain cut his teeth in group insurance with La Capitale. At Robin Veilleux, he found an environment that matched his drive to embrace challenges. A partner since 2008, he has brought his composure, listening skills, logic and good humour. Sylvain is a numbers guy, and he has a knack for finding solutions to any problem. In short, he’s the kind of advisor that inspires confidence in customers and colleagues.

“At Robin Veilleux, I have found job satisfaction, the expertise of an experienced team and efficient systems to deliver outstanding service to our customers.”

After 10 years at Great-West Life, Nancy decided to continue her commitment to group insurance at Robin Veilleux. Her thoroughness and acumen in delivering accurate information make her a trusted team player. People’s first impressions of Nancy are that she is a great listener, generous and a people person. Her passion, spirit and enthusiasm bring our projects to life.

“The firm’s growth, flexibility, team spirit and work environment foster the development of people within the company. You can really achieve things here.”

Since 2009, Fanny has brought expertise and experience to the firm as Director of Occupational Health. Her arrival signalled a desire to put people at the heart of operations and optimize customer’s plans by emphasising prevention. An active listener who will go the extra mile to find the best solution, she is a valuable asset.

“Our people-based approach uniting expertise and a high level of service matches my personal convictions. I develop unique strategies, because our customers are unique.”

In 2009, Marie-Eve read an article in Prestige magazine describing the Robin Veilleux approach of combining customer service and insurance expertise. She decided that this firm would be the best place to use her expertise as an actuarial analyst and her talent as an advisor in group insurance. Her respectful attitude and listening skills make her popular with our customers. Marie-Eve is dedicated to our customers and that makes all the difference.

“During my actuarial science training, I always knew I was destined for an unconventional position. In my mind, the application of actuarial concepts in the context of a direct relationship with the customer seemed like the perfect fit.”

Her university studies in Consumer Sciences contributed to develop her analytical skills and customer service approach. With three years of experience with a recognized insurer in group insurance field, Cindy brought a breath of fresh air in 2008 when she became Service Representative at Robin Veilleux Assurances et Rentes Collectives. Having always been passionate by the customer service, she can now accompany her clients by developing personalized group insurance plan. With Cindy, everyone is a VIP client.

“Working for RVARC means being part of a team where everyone’s strengths are exploited allowing us to perform and surpass ourselves every day.”

David joined Robin Veilleux’ s team after acting for seven years as a group insurance advisor and sales representative for an insurer. Our clientele will benefit from his specific training in welfare benefits, his concern for quality work, his dynamism and excellent communication skills.

 « The tools in place at Robin Veilleux Assurances et Rentes Collectives Inc. allow me to provide the quality of services in line with my aspirations and skills. The team, which makes the organisation reputation and the values conveyed by the company, allow me to come true as professional. »

During the past two decades, Marie-Hélène has worked in purchasing, market development and management for B2B national sales. The common denominators throughout her career? Communication. Analysis. Action. She joined our team when she returned to Québec City in 2012.

“Each company has its very unique DNA and must learn how to evolve to secure its market position and grow for the future. My role is to make sure that your group insurance contributes to your organization’s long-term success. At Robin Veilleux, the importance I place on customer satisfaction and respect is shared by the entire team!”