At Robin Veilleux, the word “team” means something. It means belonging to a community of ideas and values, harmony, a family atmosphere, a rewarding daily routine, and dedicated and loyal colleagues. These qualities define us. Now we’d like to introduce you to the resources that make up the core of our firm.
F.L.M.I. / M.A.C.S., President and Group Insurance and Pension Advisor
Over two decades at Desjardins Insurance, Robin gained skills and a commitment to service. Combined with a vision, these assets inspired him to found his own firm. Robin is the embodiment of passion. By listening to people and being genuinely concerned for their well-being, he succeeds in getting the best for his customers and his team. His dream of spending every day guiding the firm and his people has become a reality.
B.B.A., Partner and Group Insurance and Pension Advisor
Sylvain cut his teeth in group insurance with La Capitale. At Robin Veilleux, he found an environment that matched his drive to embrace challenges. A partner since 2008, he has brought his composure, listening skills, logic and good humour. Sylvain is a numbers guy, and he has a knack for finding solutions to any problem. In short, he’s the kind of advisor that inspires confidence in customers and colleagues.
B.B.A., Group Insurance and Pension Advisor
After 10 years at Great-West Life, Nancy decided to continue her commitment to group insurance at Robin Veilleux. Her thoroughness and acumen in delivering accurate information make her a trusted team player. People’s first impressions of Nancy are that she is a great listener, generous and a people person. Her passion, spirit and enthusiasm bring our projects to life.
B.Sc., M.B.A., Director of Occupational Health
Since 2009, Fanny has brought expertise and experience to the firm as Director of Occupational Health. Her arrival signalled a desire to put people at the heart of operations and optimize customer’s plans by emphasising prevention. An active listener who will go the extra mile to find the best solution, she is a valuable asset.
B.Sc. Act., Actuarial Analyst and Group Insurance and Pension Advisor
In 2009, Marie-Eve read an article in Prestige magazine describing the Robin Veilleux approach of combining customer service and insurance expertise. She decided that this firm would be the best place to use her expertise as an actuarial analyst and her talent as an advisor in group insurance. Her respectful attitude and listening skills make her popular with our customers. Marie-Eve is dedicated to our customers and that makes all the difference.
Advisor Group Insurance and Service Representative
Her university studies in Consumer Sciences contributed to develop her analytical skills and customer service approach. With three years of experience with a recognized insurer in group insurance field, Cindy brought a breath of fresh air in 2008 when she became Service Representative at Robin Veilleux Assurances et Rentes Collectives. Having always been passionate by the customer service, she can now accompany her clients by developing personalized group insurance plan. With Cindy, everyone is a VIP client.
“Working for RVARC means being part of a team where everyone’s strengths are exploited allowing us to perform and surpass ourselves every day.”
C.A.A.S., Group Insurance Advisor
David joined Robin Veilleux’ s team after acting for seven years as a group insurance advisor and sales representative for an insurer. Our clientele will benefit from his specific training in welfare benefits, his concern for quality work, his dynamism and excellent communication skills.
Group Insurance Advisor
During the past two decades, Marie-Hélène has worked in purchasing, market development and management for B2B national sales. The common denominators throughout her career? Communication. Analysis. Action. She joined our team when she returned to Québec City in 2012.
“Each company has its very unique DNA and must learn how to evolve to secure its market position and grow for the future. My role is to make sure that your group insurance contributes to your organization’s long-term success. At Robin Veilleux, the importance I place on customer satisfaction and respect is shared by the entire team!”
This team works behind the scenes, but their contribution is essential to the exceptional quality of our service. Our support team consists of one assistant for each advisor, a receptionist and a customer service representative to provide a direct link to our customers.